Exchanges & Refunds

We accept returns for faulty items.

Refund period: 30 days

Shipping Locations

We offer worldwide delivery to our customers.

Domestic (Switzerland): Standard - FREE, Express - 25CHF
Rest of the world: Standard - 29 CHF, Express - 45 CHF (excluded bulk shipping)

Domestic (Switzerland): 2 - 4 working days

Europe: 3 - 5 working days

Rest of the world: 5 - 12 working days

For products not currently in stock: 4 to 6 weeks

For domestic purchases (Switzerland), VAT is included in the price.

For the rest of the world, Swiss VAT will be deducted, and customs fees will be borne by the recipient.

For Swiss customers: Bank transfer, Mastercard, Visa, American Express, Diner Club and UnionPay

For customers outside Switzerland: Mastercard, Visa, American Express, Diner Club and UnionPay

Please note that the information provided above is not legally binding.

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